Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Lets see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

Townlands Hospital in Henley
Henley (Townlands) Community Hospital
York Road
Henley-On-Thames
RG9 2EB
Tel: 01865 903703 / 01865 903755
09.00am – 08.00pm
7 days a week
West Berkshire Community Hospital
Benham Hill
Thatcham
Berkshire
RG18 3AS
Tel: 01635 273300
08.00am – 10.00pm
7 days a week
Wallingford Community Hospital First Aid Unit
Reading Road, Wallingford
Oxfordshire, OX10 9DU
Tel: 01865 904488
08.30am – 06.30pm
Mon – Fri
Please call to check if they are open as they sometimes have restricted hours.
Abingdon Community Hospital
Marcham Road
Abingdon
Oxfordshire
OX14 1AG
Tel: 01865 904346
10.00am – 10.30pm

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse or Health Care Assistant for conditions such as vaccinations, sexual health, contraception, blood pressure checks, health reviews, wound management, cervical screening, ear syringing and lifestyle advice.

Contact a Nurse

Book an appointment on the phone
Goring Surgery 01491 872372
or
Woodcote Surgery 01491 680686
Get medical advice and treatment from a Doctor.

Contact a Doctor

If you have a medically urgent problem which means you need to speak to a Doctor at the Practice the same day,  then we would request that you make contact with the Practice as early in the day as possible. If you require a home visit, you must contact the Practice before 10.30am.
Book an appointment on the phone
Goring Surgery 01491 872372
or
Woodcote Surgery 01491 680686

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Travel Assessment

If you are travelling abroad please book an initial travel telephone consultation with one of the nurses in plenty of time before your trip (at least 6 weeks in advance).

Some of the vaccinations required are given as a course over a month so it is best to allow plenty of time for this prior to your trip. The nurse can go then discuss which vaccines may be needed and draw up a plan for you to receive these.

We are a registered yellow fever vaccination centre, and appointments for this immunisation can be made with the Practice nurse. This vaccination is not available under the NHS and a charge will be made. Please see our Private Fees and Charges page for details.

Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.

Also visit

Wellbeing Centre

Wellbeing Centre

Lets see what we can do…

Abuse

Child Protection - OSCB

To report a new Child Protection concern, please visit the Oxfordshire Safeguarding Children Board.

Find Out More

Reducing the Risk

Information and advice for those dealing with domestic abuse of any form.

Find Out More

Oxfordshire Sexual Abuse & Rape Crisis Centre

Committed to supporting survivors of sexual abuse, rape, domestic abuse, and harassment. Offers a free and confidential service to women and girls who are dealing with the effects of sexual violence, and to anyone who is supporting them.

Find Out More

Oxfordshire Domestic Abuse Helpline

The ODAH is open Monday – Friday: 9.30am – 6pm, Saturday: 10am – 4pm. The helpline can provide emotional support and practical information for those affected by domestic abuse.

0800 731 0055

Bereavement

Cruse Bereavement Care

Cruse Bereavement Care is the leading national charity for bereaved people in England, Wales and Northern Ireland. We offer support, advice and information to children, young people and adults when someone dies and work to enhance society’s care of bereaved people.

Telephone: 01344 411919 (local) / 0808 808 1677 (national)

Website: www.cruse.org.uk

Oxfordshire Age UK

Goring “Late Spring” Bereavement Support Group meet in the “Hobbies Room” at Towse Court, Icknield Place, Goring RG8 0DN on the 2nd and 4th Monday of each month from 10.30 a.m. – 12 noon.

For further information contact

Telephone: Helen on 01235 849 434

Website: www.ageuk.org.uk

Email: helensollis@ageukoxfordshire.org.uk

Bone, Joints and Muscular Problems

Healthshare

When your GP refers you for physiotherapy or musculoskeletal problems, you will be initially assessed by an organisation called Healthcare. This is a clinical stakeholder organisation which works within the NHS and is solely funded through NHS contracts; it does not carry out any private physiotherapy work and its services are free to patients in the same way as other NHS services. They were selected by the OCCG to provide a service where people with musculoskeletal conditions could access high quality, effective and timely advice, assessment, diagnosis, treatment and triage at the right place first time.

Healthshare are offering their services from a number of locations around the county. They have tried as far as possible to keep the staff in the similar locations to allow patients to receive continuity of care. The location for the service in Oxford city is:

  • East Oxford Health Centre
    2 Manzil Way
    Oxford
    OX4 1GE

Find Out More

Physiotherapy Leaflets

Carers

Care For Carers

Our GP Carers Lead is Dr Jessica Reed (Partner)
Our Practice Carers Champion is Chantelle Harding (Receptionist at our Goring Surgery)
Our local Carer Support Group meets regularly in Goring and the lead is Ann Hart, who can be contacted on:

Telephone: 01491 873857

Carers for Carers Information Leaflet

South and Vale Carers Centre

Do you:

  • Look after somone who is frail, unwell, elderly or has a disability?
  • Care for a child with special needs?
  • Want to know what help and support is available to you, locally and nationally?
  • Need information on benefits and services, eg Social Services, NHS?
  • Want to talk to someone who understands and has time to listen?

If you have answered YES to any of the above questions, the South and Vale Carers Centre can help you with information and advice.

Telephone: 01235 510212

Website: www.svcarers.org.uk

Email: carers@svcarers.org.uk

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999

Website: www.carersuk.org

Carers Oxfordshire

Free, confidential advice, support, advocacy and information.

0345 050 7666

Find Out More

Child Health

Berkshire Child Health App

A new app has been created with advice on a wide range of common childhood illnesses. The Berkshire Child Health app, available on Apple and Android.

A poster about the app is also available and a digital copy of the Parent’s Guide to common childhood illness and well-being booklet.

CAMHS

View information on Primary Child & Adolescent Mental Health Services (PCAMHS) and Child & Adolescent Mental Health Services (CAMHS).

Find Out More

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Download from: www.nhs.uk

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Depression, Anxiety & Stress

Mind Oxfordshire

Information and Support for all mental health issues. Mind Infoline
01865 263730

Find Out More

Talking Space Plus

Talking Space is a service hosted by Oxford Health NHS Foundation Trust (working in partnership with Oxfordshire Mind) to offer you help and support when you need it. It is a confidential service for people aged 18 years and over.

01865 901222

Find Out More

Mind

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Website: www.mind.org.uk

More services for young people

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

Diabetes

National Diabetes Prevention Programme

We can now offer referral to the NHS Diabetes Prevention Programme (NDPP, if it is appropriate for you). This is a 9-month lifestyle change course aimed at improving the overall health of people who are at risk of developing type 2 diabetes. All patients who attend for their NHS health check will be screened for the risk of diabetes and will be offered referral to NDPP.

Find Out More

“Reduce Your Risk Of Diabetes” Leaflet

Diabetes UK

Specialist information and advice on all aspects of living with diabetes. Get in touch for answers, support or just to talk to someone who knows diabetes.

0345 123 2399

Find Out More

Drugs and Alcohol

Turning Point - Oxfordshire Roads to Recovery

Roads to Recovery is your countywide integrated alcohol and drugs service. We offer support to individuals throughout Oxfordshire from our full-time, dedicated recovery hubs.

01865 261690

Find Out More

Al-Anon UK

Al-Anon Family Groups provide support to anyone whose life is, or has been, affected by someone else’s drinking, regardless of whether that person is still drinking or not. For some of our members, the wounds still run deep, even if their loved one may no longer be a part of their lives or has died.

Telephone: 0800 0086 811

Website: www.al-anonuk.org.uk

Email: helpline@al-anonuk.org.uk

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 917 7650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

More tools and apps

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Elderly Care

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 0800 169 2081

Website: www.ageuk.org.uk

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4708 090

Website: www.thesilverline.org.uk

Blue Badge Parking Permits

A Blue Badge Parking Permit helps you to park closer to your destination when travelling as either a driver or a passenger.

Find Out More

Generation Games

Advice and information about staying fit, physical and healthy when over 50. Provided by Age UK Oxfordshire.

Find Out More

UK Care Guide

The aim of UK Care Guide is to bring together all aspects of care to give you a single resource to help inform you of the key issues as you approach care.

Telephone: 0161 818 7099

Website: www.ukcareguide.co.uk

Facebook: www.facebook.com/UKCareGuide

Twitter: www.twitter.com/ukcareguide

Email: hello@ukcareguide.co.uk

Maternity

Royal Berkshire Hospital Maternity

The RBH is one of the biggest maternity units in the area offering a comprehensive maternity service where almost 6,000 babies are born every year. We cover a large area in West Berkshire from Lambourne in the West to Bracknell in the East.

Telephone: 0118 322 7296

Website: www.royalberkshire.nhs.uk

Maternity Units

View information on the following maternity units:

John Radcliffe Women’s Centre

Oxford Spires Midwifery-Led Unit

Horton Midwifery-Led Unit

Planning Your Pregnancy

If you’re planning on getting pregnant, you can improve your chances of conceiving and having a successful pregnancy.

Follow these steps

Oxford University Hospitals Maternity Services

View services from Oxford University Hospitals including Antenatal clinics, maternity assessments, labour and birth and Vaginal Birth After Caesarean Clinic (VBAC).

Find Out More

Further Information

Whatever you want to know about getting pregnant, being pregnant or caring for your new baby, you should find it here –

NHS Choices – Your Pregnancy & Baby Guide

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Sexual Health

The Florey and Contraception Services

Our clinics will provide you with accurate information, confidential care and support for all aspects of your sexual health.

Find Out More

Contraception and Sexual Health Clinic - Walk In

Services include genitourinary medicine (GUM) and contraception: testing for and treatment of sexually transmitted infections (STIs), all types of contraception including emergency contraception, advice on safer sex, relationships, drug use or other health related issues, and HIV care.

Find Out More

Sexual Health Help Line

The Family Planning Association Sexual health help line can give you confidential information and advice.

Telephone: 0845 122 8690

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Family Planning Association

They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 0300 123 7123

Website: www.fpa.org.uk

Stop Smoking

Smoke Free Life Oxfordshire

The Free Stop Smoking Service, serving Oxfordshire.

0800 246 1072

Find Out More

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.quitwithhelp.co.uk

NHS Smokefree - Mobile App

The Smokefree app can help you stop smoking by providing daily support and motivation. If you stay smokefree for the 4-week programme you’re up to five times more likely to stay quit for good.

Download from: play.google.com

Download from: itunes.apple.com

Weight Management

Achieve Oxford

Achieve Healthy Weight Loss Oxfordshire is delivered by the innovative healthy lifestyle provider Thrive Tribe, and funded by Oxfordshire County Council.

They have partnered with leading weight loss providers to create free programmes that will help you achieve your goals. They also have valuable tools and skilled coaches to give encouragement throughout your weight loss journey.

Find Out More

Go Active Oxfordshire

Is a free to join project that aims to help people in Oxfordshire to do more physical activity and exercise and getting more activity into their everyday lives.

Find Out More

OBS Group

A support group for bariatric patients and those considering weight loss surgery.

Find Out More

Get Started on the NHS 12 Week Weight Loss Plan

The plan is designed to help you lose weight and keep it off.

Get started now

Oxford Bariatric Service

Based at the Churchill Hospital, the OBS carry out all aspects of weight loss and metabolic surgery including assessment, pre-surgery preparation, primary and revisional surgical procedures and post-surgical follow ups.

Find Out More

Oxfordshire Exercise on Referral

Exercise on referral aims to help patients with specific health issues to become more physically active by offering tailored exercise programmes delivered by trained professionals.

Find Out More

Further Information

For more information about the benefits of losing weight, top tips and more visit

NHS Choices – Weight Loss

One You – How healthy is your food?

One You – How much have you moved today?

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

More tools and apps

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.

Website: www.weightwatchers.com

Health Review and Assessment Clinic

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?