COVID Spring Booster

We would like to inform you that our surgery will NOT be providing the COVID-19 spring booster April 2024. If you wish to book, please call NHS119 or contact the local pharmacy.

Practice Team

Practice Management

We have a strong team of leadership based across both our sites to help support and guide the Practice team.

Compliance and Operations Manager – Kate Mobbs

Business Manager – Lucas Da Silva

Finance Officer- Cassie Phillips

Supported by our administration, secretarial, finance and systems team members.

Patient Care Navigators

Our Patient Care Navigators are members of staff who are trained to help you

Patient Care Navigators can have a range of ‘day jobs’ – in our practice they are receptionists and admin team members – and their role is to actively listen, to signpost people to sources of help, advocacy and support, and to help people play an active role in managing their own health.

Care navigation gives people options to access the care and information which best meets their health and social care needs. This helps them to be seen by the right person, at the right place and at the right time.

Why do our Care Navigators ask personal questions?

Our care navigators are a vital part of our health care team and ask questions to direct you to the best care. They are supported by highly trained clinical teams and are skilled in assisting with triage. They also work to strict codes of patient confidentiality. Our care navigators will:

· help you to complete the online triage form

· help direct you to other local services including community pharmacy, minor injury units, minor eye services, self referral NHS physiotherapy, talking therapies for mental health support

· support to request administrative help including fit notes, forms, reports

This ensures you see the right person at the right time more quickly.

Our practice team now includes a range of healthcare professionals, including doctors, paramedics, specialist nurse practitioners, advanced physiotherapy practitioners, GP assistants and social prescribers. All of our team are highly trained and supervised to ensure you get access to the best possible care

All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.