Order a Repeat Prescription

It is easier and quicker to manage request repeat prescriptions via our online service. Simply log in and select an option.

Please allow 3 full working days for the processing of these prescriptions. If you wish a prescription to be sent to you, please enclose a stamped, addressed envelope. Remember to order early at Bank Holiday times, when the surgeries are shut.

If you do not have a Patient Access account, you can use our Repeat Prescription Request form to request any repeat prescriptions from the Practice.

Your Repeat Medication

If you take regular medication and are stable on this, your Doctor may not need to see you each time you require a new prescription. They may issue you with a repeat prescription. You can request this by using the form below or registering for Patient Access.

We are only able to accept repeat prescription requests for items which have been previously agreed by the Doctor, which are suitable for repeat prescription ordering. 

Sometimes there may be reasons why we cannot issue a repeat prescription for some or all of the items and we aim to always let you know if that is the case.

Plan ahead

Please allow 3 full working days (excluding weekends) for your prescription to be processed before collecting from our Dispensary or your nominated pharmacy.

Please ensure you request your medication 7-10 days before you are due to run out of your supply.

Late requests can cause disruption and may not always be accepted by the Doctor.

Help with your Prescription

If you forget to request a Repeat Prescription

If you forget to obtain a prescription for repeat medication and thus run out of important medicines, you may be able to get help from your Pharmacy. Under the Urgent Provision of Repeat Medication Service, Pharmacists may be able to supply you with a further cycle of a previously repeated medicine, without having to get a prescription from your GP. 

If you have run out of important medication, telephone your usual Pharmacy to check that they offer this service; if they don’t, they may either direct you to another Pharmacy who does provide it, or ask you to phone 111 where you can request details of a local Pharmacy that provides the service.

You must then take with you to the relevant Pharmacy, proof of both your identification and of your medication (for example, your repeat prescription list or the empty box which should have your details printed on it). Please note that controlled drugs and antibiotics are not provided through this service, you will need to ring 111 for these.

If you receive stoma products from your Pharmacy or other supplier and/or receive items such as continence products, please ensure you have sufficient supplies as you may encounter difficulties in obtaining these over Bank Holidays, or when the Surgery is closed.

Help with NHS Costs

If you need help with NHS costs or need to find out if you can get free prescriptions please click the button below for further information.

How to order your medication

By post

You can post your prescription slip or written request to us at the Practice. You must include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the Surgery (please allow extra time for any possible delays with the postal service).

Dispensing Services

We can dispense to most patients at Woodcote Surgery and to some patients at Goring Surgery, if they live more than a mile from the chemist. This is a statutory limitation.

Urgent medicines for these patients are usually available immediately after seeing the doctor but, if not in stock, can be ordered to arrive the next day.

  • Prescriptions can be collected between the hours of 8:00am – 6:30pm, Monday to Friday.
  • Our dispensary is closed between 1pm – 2pm and controlled drugs are not available to be collected during this time.
  • Please allow 3 full working days for issue of repeat prescriptions.

In person

You can order in person by returning the right-hand half of a previous prescription for the required medications, or by submitting a handwritten request.

Telephone

We do not accept requests for repeat prescriptions by telephone. This prevents dangerous errors being made and leaves the telephone lines free for urgent matters.

Additional information

Hospital and Community Requests

When you are discharged from Hospital you should normally receive seven days supply of medication.

On receipt of your discharge medication, which will be issued to you by the Hospital, please contact the Surgery to provide them with this information before your supply of medication has run out.

Hospital requests for change of medication will be checked by a prescribing clinician first, and if necessary a prescribing clinician will provide you with a prescription on request. 

Medication reviews

The Doctors at the Practice regularly review the medication you are taking. This may involve monitoring your blood tests and making changes to your tablets.

When a review is due you can complete this online using Econsult or by booking a routine telephone appointment with our Pharmacist or GP.

Please ensure you have had your annual bloods if required in advance of the appointment.

Non-repeat items (acute requests)

Non-repeat prescriptions, known as ‘acute’ prescriptions are medicines that have been issued by the Doctor but not added to your repeat prescription records. This is normally a new medication issued for a trial period, and may require a review visit with your Doctor prior to the medication being added onto your repeat prescription records.

Some medications are recorded as acute as they require to be closely monitored by the Doctor. Examples include many anti-depressants, drugs of potential abuse or where the prescribing is subject to legal or clinical restrictions or special criteria. If this is the case with your medicine, you may not always be issued with a repeat prescription until you have consulted with your Doctor again.

Policy on 28 day prescribing

Our Practice policy is to prescribe on a monthly basis. The reason for this is to improve the quality and safety of prescribing by encouraging frequent reviews by both the doctors and the dispensers, and to avoid the waste that occurs when medications are changed or when drugs are ordered but are not required. If you feel that you might have exceptional circumstances and would like to request that you receive prescriptions for more than one month, please put your request in writing or email to the Practice Manager, Julia Beasley. Her email is juliabeasley@nhs.net.

Over the Counter Medicines

A GP, nurse or pharmacist will generally not give you a prescription for over-the-counter (OTC) medicines for a range of minor health conditions.