COVID-19 Information

Shielding During The COVID-19 Pandemic

During the COVID-19 pandemic some patients will be considered ‘very high risk’ due to pre-existing medical conditions. These patients form part of the shielded group. Shielding yourself means…

  • Staying at home at all
  • Avoiding face to face contact
  • Do not go out for shopping, leisure or travel.

This is for a period of 12 weeks.

Some conditions raise risk and warrant strict adherence to the social distancing rules but do not warrant shielding, these include…

  • Age
  • Diabetes
  • Cardiovascular disease
  • Cancer (except where undergoing certain treatments)

Conditions that may warrant shielding include…

  • Asthma
  • COPD (Chronic Obstructive Pulmonary Disease)
  • Immunosuppression

But only where that condition is considered severe enough as per national criteria.

If you have not received a shielding letter from the government but believe are in the shielding group, we ask that you look at the following links first before contacting the GP to be added to the shielded group.

Advice For Parents:

Advice for parents during coronavirus

For General Advice:

www.gov.uk

For Rheumatology Patients On Immunosuppression:

www.rheumatology.org.uk

Having reviewed the guidelines, if you feel you should be shielding and have not received a letter, please contact the surgery via the website by clicking on ‘reception and enquiries’ and then ‘ask a doctor a question’.

A decision will be made about you shielding status by two clinicians.

Thank you for your understanding.

The Partners

Goring and Woodcote Medical Practical

Coronavirus (COVID-19) pandemic and your information

The ICO recognises the unprecedented challenges the NHS and other health professionals are facing during the Coronavirus (COVID-19) pandemic. The ICO also recognise that ‘Public bodies may require additional collection and sharing of personal data to protect against serious threats to public health.’

The Government have also taken action in respect of this and on 20th March 2020 the Secretary of State for Health and Social Care issued a Notice under Regulation 3(4) of The Health Service (Control of Patient Information)

Regulations 2002 requiring organisations such as GP Practices to use your information to help GP Practices and other healthcare organisations to respond to and deal with the COVID-19 pandemic.

In order to look after your healthcare needs during this difficult time, we may urgently need to share your personal information, including medical records, with clinical and non-clinical staff who belong to organisations that are permitted to use your information and need to use it to help deal with the Covid-19 pandemic. This could (amongst other measures) consist of either treating you or a member of your family and enable us and other healthcare organisations to monitor the disease, assess risk and manage the spread of the disease.

Please be assured that we will only share information and health data that is necessary to meet yours and public healthcare needs.

The Secretary of State for Health and Social Care has also stated that these measures are temporary and will expire on 30th September 2020 unless a further extension is required. Any further extension will be provided in writing and we will communicate the same to you. Please also note that the data protection and electronic communication laws do not stop us from sending public health messages to you, either by phone, text or email as these messages are not direct marketing. It may also be necessary, where the latest technology allows us to do so, to use your information and health data to facilitate digital consultations and diagnoses and we will always do this with your security in mind.

If you are concerned about how your information is being used, please contact our DPO using the contact details provided in our Privacy Notice.

Important Information

As part of the NHS’s efforts to protect you and health workers at this difficult time, Oxfordshire GP practices have changed the way they work in your area.

The most important thing you can do to stay safe, protect your family and protect your NHS doctors and nurses is to follow Public Health advice to stay at home and keep your distance from other people.

PLEASE DO NOT VISIT THE GP SURGERY IN PERSON. If you need health advice for suspected Coronavirus, contact NHS 111 online or by phone. You can also contact your GP Practice through its online consultation service or by telephone if you are concerned about Coronavirus or any other health condition or symptom. You will be offered a telephone appointment or you will be advised if you need to be seen by a doctor, and safe arrangements for this will be made.

Please be aware that your usual doctor, nurse or other health professional may not be available and you may have to travel to another location for face-to-face care if that becomes necessary.

COVID-19 Update – 24/03/2020

In light of ongoing challenges the practice is changing the way it operates. All routine appointments will now be dealt with by telephone in the first instance. This may be at any time during the morning/afternoon and with any GP. If your concern is urgent for the day this will be dealt with by the triage doctor as normal.

To protect all of our patients and staff you may be asked to go to either Goring or Woodcote Surgery if you need to be seen and dependent upon your symptoms.

Please do not come to either surgery except to collect medication or where absolutely necessary. Please do not walk-in to be seen but call first. You can access help through our website www.goringwoodcotemedicalpractice.nhs.uk or by telephone (01491) 872372/680686.

Well Baby Clinics and Groups are now closed

In line with advice to manage social distancing and COVID -19 all Well Baby Clinics and Groups are now closed with immediate effect.

If you have concerns or questions about the health of your child/children, please contact your Health Visitor directly using the telephone number in the red book.

www.nhs.uk/conditions/coronavirus-covid-19
www.facebook.com/OxfordshireNHSHealthVisitors

Urgent Advice regarding Temporary Change to Appointment System

As such, Goring and Woodcote Medical Practice are taking actions to protect our patients, our staff and our community.

Our aim is to significantly reduce the footfall through our surgeries in order to reduce the risk of spreading the virus which may pose a significant risk to patients, especially those who are frail, elderly or have an underlying medical condition.

With immediate effect (0800 10 March 2020) all GP appointments will initially be on the telephone. i.e. If you have a face to face appointment booked with a GP, please do not come to the surgery – please stay at home and the doctor will call you at the allocated time instead. The GP will do all they can to help you over the phone – however, should they feel the need to see you face to face for an examination, you will be invited to the surgery for review.

Our triage service will operate as normal for emergency medical issues and your care will not be compromised.

You will still be able to book a telephone consultation with your GP.

If your GP appointment is regarding a routine matter, we would ask if you could kindly contact us so this can be postponed.

During this time, we will also temporarily postpone online booking.

With regards to nurses and HCA appointments – we advise the following:

  • You should still come to the surgery for urgent blood tests – these include: those for medication monitoring such as immunosuppressants (eg. Methotrexate), bloods required prior to an urgent hospital referral, those in relation to cancer treatment or warfarin monitoring.
  • You will still need to come and see the nurses for dressings or wound reviews, hormone injections in relation to cancer (e.g. prostate cancer) or B12 injections.
  • If you are unsure as to whether or not your nurse/HCA appointment can be postponed, please do call our receptionists who will be able to advise you.
  • We will be arranging specific clinics, in the coming weeks, for postnatal and 6-8 week baby checks and baby immunisations to minimise the risk to these groups.
  • Routine chronic disease clinics may also be rearranged and you will be kept informed of this as the situation evolves.
  • Booked coil and implant clinics will go ahead as planned in March, but we will be running a wait list thereafter. Alternatively you can make arrangements at the Florey Clinic in Reading
  • You will still be able to collect your prescriptions from our dispensaries and surgeries as you normally would.

A reminder to all – Should you develop any symptoms including, fever, dry cough or breathlessness please use the online 111 Corona Virus Service directly. Don’t phone 111 unless you have no internet access.

All the advice about self-isolation is online, you do not need to inform us when you follow this advice.

We thank you for your co-operation and understanding. As you are aware, the situation is evolving daily and we will keep you updated via our website and text messaging service.

The Partners, Goring and Woodcote Medical Practice
17 March 2020

COVID 19 symptoms and isolation support

Are you worried you might have COVID symptoms or have questions about self-isolating?

All the information you need is on the NHS-111 website.

For the latest stay at home advice from central government and information on how to protect yourself, visit www.gov.uk/stay-at-home-guidance-for-households-with-possible-coronavirus-covid-19-infection.

Local Volunteer Groups

Helping with shopping, prescription collections, telephone support and lots more. 

These are run by local volunteers and have proved to be a great local resource for which we are very grateful.

Older People and Carers

Age UK Oxfordshire is offering a telephone service for the elderly, please leave your name and telephone number and they will return your call.

01865 411288
www.ageuk.org.uk/oxfordshire

Mental Health

A new 24/7 mental health advice hotline has been launched to help those struggling at present.

www.oxfordshiremind.org.uk
01865 904997 (Adults) 01865 904998 (Children & young people)

Diabetes

A dedicated Oxfordshire hotline has been set up to help patients with diabetes during the COVID 19 pandemic.

The patient hotline number is 01865 857357, and is available seven days a week 8am – 4pm.

Patients can also email their query to dsnop.ocdem@nhs.net

www.oxfordhealth.nhs.uk

Domestic Abuse

Oxfordshire Hotline
For those who are experiencing or concerned about domestic abuse
0800 731 0055
10am-7pm Mon – Fri

www.reducingtherisk.org.uk/concerned-about-domestic-abuse

Local Stop Smoking Service

There has never been a better time to stop smoking!
Email info@smokefreelife.co.uk or visit the website www.smokefreelifeoxfordshire.co.uk

All face to face clinics are now suspended. These will now transfer to a telephone/quit-line support for new and existing patients.

Alternatively, use the App Quit with Bella: www.quitwithbella.com

Drug and Alcohol Services

Oxfordshire Roads to Recovery (Turning Point) helps people recover from drug and alcohol addiction by offering range of services including residential rehabilitation, supported living and ongoing support. They are offering telephone support.

www.wellbeing.turning-point.co.uk