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Care Quality Commission

The Care Quality Commission (CQC) are the independent regulator of health and adult social care in England.

The CQC make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage them to improve.

They monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and publish what is found, including performance ratings to help people choose care.

Our GP Practice has recently undergone a CQC inspection and the results are now freely available on the CQC Website.  

The Practice is delighted to have received an overall GOOD rating in ALL categories (Safe, Well-Led, Responsive, Caring and Effective) across all patient populations.  In addition, the inspectors highlighted two areas of OUTSTANDING practice - 

The practice had identified 550 patients as carers (6% of the practice list) through a sustained campaign to raise awareness among patients and staff, including at the annual flu clinics and as a regular agenda items at practice meetings. The practice supported the monthly meetings of the local carers’ group, which were advertised in the waiting rooms on dedicated carers’ noticeboards and the information screens. Members of the practice team attended these meetings to speak on a variety of subjects, and a member of the carers; group was a representative on the practice's patient participation group. One of the reception team had been identified as the practice’s carers’ champion, and one of the GP partners led on carer issues. Both were due to attend a carers' rights conference in Oxford later this year, to keep abreast of current issues and share their learning with the practice

The practice had been running on site memory clinics for patients with possible dementia, to reduce the need for hospital referral, and had been feeding back on these to the Clinical Commissioning Group (CCG). A survey of patients using this service had been undertaken in March 2016, and had received positive feedback. Through dementia diagnosis, the practice had achieved 100% for the expected prevalence of the condition among its practice population, leading the 10 other GP practices in the South East Oxfordshire locality.

You can access the report below



 
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